Privacy Policy

ExploMar(Suzhou) Energy Technology Co.,Ltd.(also referred to as “ExploMar”, “us”, “we” or the “Company”) concerns about privacy issues and would like to inform you about how we collect, process, disclose, retain and protect your personal data. This Privacy Policy outlines our practices related to the data that we collect through the website operated and controlled by us from which you are accessing this Privacy Policy (also referred as the “Site”). We place a high priority on your privacy and we are committed to ensure our commercial and marketing practices respect the local privacy regulations. Protecting your personal data is very important to us.

DEFINITION OF PERSONAL DATA

The term ‘personal data’ is defined on the General Data Protection Regulation (GDPR) Art. 4 (1)

as: any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We only collect the minimum amount of personal information that we determine necessary for service delivery to our customers and communication with prospects and partners.

PERSONAL DATA COLLECTION

We collect personal data that you provide to us during direct communication with any of our representatives or by using this website, such as:

Contact information such as name, email, phone number, whatsapp number, IP address
Unique identifiers such as username and password
Information about your business such as company location, company name and address

We use this information to:

Assess the needs of your business to determine suitable products
Send your requested product or service information
Respond to customer service requests
Send you marketing communications
Respond to employment inquiries
Improve our website and marketing efforts
Conduct research and analysis

THIRD-PARTY SITES AND SERVICES

Our website may contain links to third-party websites and services, including social media platforms (such as Facebook, Instagram, LinkedIn, and YouTube), as well as embedded services like Google Maps and Google Analytics.

Google Maps: We use Google Maps on our website to help you locate dealers and service providers in your country, enabling us to better serve you. This feature is intended to provide convenient and accurate location information so that you can find nearby services and support.

Google Analytics: We use Google Analytics to collect data on website usage, including visitor traffic and interaction with our content. This information helps us understand user behavior, improve site performance, and optimize your experience on our website. Google Analytics collects data anonymously and does not directly identify individual users.

Please note that these third-party services are governed by their own privacy policies, and we do not control their data practices. We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

You can find more information on the data usage policies of the individual providers under the following links:

Twitter: http://twitter.com/privacy

Facebook: http://www.facebook.com/about/privacy

YouTube: http://www.youtube.com/t/privacy_at_YouTube

LinkedIn: https://www.linkedin.com/legal/privacy-policy

Google: https://policies.google.com/privacy

If you do not want these companies to collect data about you, you should not click on these buttons.

SECURITY

We use reasonable measures to protect personal data under our control, and will take appropriate steps to ensure that personal data is protected from loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us.

We use reasonable organizational, technical, and administrative measures to protect personal data under our control, such as ensuring that our 3rd party application vendors comply with strict privacy and data protection regulations such as GDPR.

ExploMar will take appropriate steps to ensure that personal data about you is protected from loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us.

RETENTION PERIOD

We retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law or to otherwise fulfil a legal obligation.

USE OF SITE BY MINORS

This Site is not directed to individuals under the age of 13, and we request that these individuals not provide personal data through the Site. If a child under 13 has provided us with personal data, we ask that a parent or guardian of the child contact us to request that this data be deleted from our records. We will promptly delete the child’s information from our existing files once we are aware of such a situation.

CROSS-BORDER TRANSFER

The personal data you provide to us will be stored on Tencent Cloud servers located in Frankfurt, Germany. Tencent Cloud’s data centers comply with international standards to ensure the security and privacy of your data, utilizing advanced encryption and access control measures to protect against unauthorized access, alteration, or loss.

Tencent Cloud adheres to data protection regulations, including the General Data Protection Regulation (GDPR), which governs data handling and storage practices to provide you with a secure and reliable environment for your information. The data is stored and processed in compliance with applicable data protection laws, and Tencent Cloud follows strict standards for data privacy and security to maintain the integrity of your personal information.

For further details on Tencent Cloud’s data protection practices, you can refer to their official documentation here:

https://www.tencentcloud.com/zh/document/product/301/17345

YOUR RIGHTS AND REQUESTS UNDER THIS PRIVACY POLICY

Subject to any exceptions provided by law, you have the right to request access to, update or deletion of your Personal Data. You also have the right to request the restriction of or object to the processing of your Personal Data. In each particular case, we will inform you of the consequences of your request and if there are any exemptions to honoring your requests based on legal or contractual requirements.

Please refer to the “Contacting Us” section to submit any request or exercise any right you have about your personal data.

COOKIES

We use cookies to collect information that helps us enhance the convenience and use of the website.

Our website uses different types of cookies, both necessary and analytical, and some cookies that are placed by third-party services appear on our pages. The different types of cookies include the following:

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. The website might not function properly without these cookies.
Functional (non-necessary): These cookies make a website usable by enabling basic functions like page navigation and authentication checks for secure areas of the site.
Targeting (non-necessary): These cookies track visitors across websites to help display advertising that is relevant and engaging for individual users, and thereby more valuable for publishers and third-party advertisers.
Performance (non-necessary): These cookies enhance the user’s experience by remembering information like language and region preferences that change the way the website behaves or looks.
Google Analytics (non-necessary): These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

CONTACTING US

You may contact us by:

Writing to us at the following address:

ExploMar

Room 503, Building 6, Xianshi Road 88,Changshou City, Suzhou, P.R.C.

Calling us at +86-21-6019-5828

Email address: business@explomar.com.cn

UPDATES TO THIS PRIVACY POLICY

We may update this privacy statement to reflect changes to our information practices. We will indicate at the top of the Privacy Statement when it was most recently updated. All changes are effective immediately when they are posted and apply to all access to and use of the website thereafter.

Last updated: November 11, 2024